Product Return Policy – Automatic Gate Service UAE
At Automatic Gate Service UAE, we are committed to providing high-quality products and a seamless shopping experience. Your satisfaction is our priority, and we offer a clear and straightforward return process for eligible products.
Eligibility for Returns
To qualify for a return, the product must meet the following conditions:
The product is unused and in its original condition.
It is returned in the original packaging along with all accessories, manuals, and labels.
Returns must be made within a reasonable period from the date of delivery (please contact us for the exact timeline).
Products that are damaged due to misuse, installation errors, or unauthorized modifications are not eligible for returns.
Return Process
Contact Our Customer Service
Before returning a product, please contact our team at +971 50 234 2367 or via email at Sales@gatemotor.ae to initiate the return process. Our staff will guide you on the next steps.Prepare the Product for Return
Ensure the product is packed securely in its original packaging to prevent any damage during transit.Return Shipping
Customers can send products to our office:
Automatic Gate Service UAE
Industrial Area 13, E311 Road, Sharjah, United Arab EmiratesInspection & Refund
Once the returned product is received and inspected, we will process your refund or replacement according to your preference. Please allow a few business days for the refund to reflect in your account.
Exchanges
If you wish to exchange a product for a different model or item, please contact our customer service. Exchanges are subject to product availability and must meet the same return eligibility criteria.
Contact Us for Assistance
For any questions or concerns regarding returns, refunds, or exchanges, please contact our customer support team:
Phone: +971 50 234 2367
Email: Sales@gatemotor.ae
We are dedicated to providing reliable solutions and a hassle-free return experience for all our customers across the UAE.