Why the Motor Runs but the Gate Doesn’t Move (Common Causes)

  • Rack slipping or loose mounting (very common on sliding gates)
  • Worn or damaged pinion gear
  • Clutch disengaged or slipping
  • Broken keyway / drive pin inside gearbox
  • Gate stuck due to roller, track, or hinge resistance
  • Gate too heavy or sagging
  • Mechanical obstruction causing overload protection to trigger
  • Incorrect installation or alignment over time

In most cases, the motor is fine — the problem is mechanical.

Safe Quick Checks You Can Do (Before Calling)

  • Listen: is the motor sound smooth or grinding?
  • Check if the gate can move freely by hand (only if power is OFF and safe)
  • Look for loose rack bolts or gaps between rack and motor gear
  • Check for sand, debris, or damage on the track
  • Stop using the gate if you hear grinding to avoid gearbox damage
  • Send a short video + motor label photo on WhatsApp

⚠️ Do not open the gearbox or force the gate — this can cause expensive damage.

How We Diagnose & Fix This in Dubai

We don’t guess. We check step-by-step:

  • Rack & pinion engagement and alignment
  • Gearbox and clutch condition
  • Gate movement resistance (rollers, track, hinges)
  • Motor mounting and base plate
  • Load vs motor capacity
  • Safety force calibration after repair

Then we repair or replace only what’s required.

Related Gate Repair Services in Dubai

FAQs – Motor Runs but Gate Doesn’t Move

Is the motor faulty?
Usually no. Most cases are rack, clutch, or mechanical resistance issues.

Can I tighten the rack myself?
Temporary tightening may help, but incorrect alignment can damage the motor gear.

Why did this start suddenly?
Loose bolts, worn gears, or increased gate resistance from sand or roller wear.

Does this happen with swing gates too?
Yes — often due to hinge resistance, arm disengagement, or gearbox issues.

Can continuing to use it cause damage?
Yes. Running the motor without movement can destroy the gearbox or control board.

Do you offer same-day service in Dubai?
Often yes. Send location + video for priority scheduling.

Areas We Cover in Dubai

Dubai Marina, JBR, JLT, Palm Jumeirah, Downtown Dubai, Business Bay, DIFC, Sheikh Zayed Road, Al Barsha, TECOM, Jumeirah, Umm Suqeim, Al Safa, Al Quoz, Dubai Hills Estate, Arabian Ranches, Motor City, Sports City, JVC, JVT, Al Furjan, DIP, Mirdif, Dubai Silicon Oasis, International City, Nad Al Sheba, Al Warqa, Tilal Al Ghaf.

Pay on Visit – Clear & Simple

  • Pay on visit / cash available
  • Diagnosis first, cost confirmed before major repair
  • You approve before parts replacement

Call / WhatsApp Now

If your motor runs but the gate doesn’t move, send:

  1. Your Dubai location
  2. A short video of the motor running
  3. A photo of the motor/gear label

📞 Call / WhatsApp: +971 50 234 2367